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Expedia lays off more employees a year after big cuts

Alex Halverson, The Seattle Times on

Published in Business News

A year after announcing sweeping layoffs, Seattle-based Expedia is again cutting employees, the online travel giant confirmed Wednesday.

Expedia declined to say how many employees were affected, or share details on which locations or divisions face cuts. Several Seattle-area employees posted on LinkedIn Wednesday that they had been included in layoffs that hit global marketing teams.

“To ensure the best traveler experience, we must continually adapt to the evolving needs of our industry and travelers,” an Expedia spokesperson said in an emailed statement. “This requires difficult but necessary decisions such as refining our marketing strategies, improving efficiencies, and reallocating resources to areas with the greatest business impact to drive customer engagement.”

The layoffs were first reported by GeekWire.

Last February, then-CEO Peter Kern told employees the company was going through an operational review that would result in the elimination of 1,500 roles, primarily in the product and technology division. It was a 9% reduction of Expedia’s 17,100-person workforce.

At least 208 Seattle workers were affected, according to a notice filed with the state’s Employment Security Department in late February 2024.

Kern was on his way out the door at the time, having announced earlier that month that he was stepping down and that Ariane Gorin would take over as CEO in May.

Kern, who’s been on Expedia’s board since 2018, was brought on as CEO in 2020 after massive layoffs and as the COVID-19 pandemic was grinding the travel industry to a halt.

 

The company reported a 57% revenue drop in 2020 due to the pandemic, a hole which Kern helped Expedia climb out of by 2023, when the company reported record revenues.

Under Gorin, Expedia continued its success in 2024. Its financial results for the last three months of the year beat Wall Street’s expectations. The company reported $3.1 billion in revenue for the fourth quarter, up 10% from the year before. It reported almost $13.7 billion in revenue for the entire year.

Expedia’s adjusted net income grew as well. The company brought in $1.6 billion, up $200 million from the year before.

“We were disciplined in our cost management in 2024, and that allowed us to expand profit margins while reinvesting in strategic areas,” Gorin said during an earnings call in early February.

She said Expedia has room to further push down costs and widen profit margins.

Gorin called artificial intelligence an “accelerator” for the company’s priorities. Expedia has been infusing AI into its travel-booking platforms to personalize options for customers. Expedia also wants to use the technology on the corporate side.

“We see tremendous opportunity to use AI to allow our teams to move faster and be more productive,” Gorin said. “It’s not just about cost reduction. What’s even more exciting is how it will enable our teams to spend more time where they can have the biggest impact.”


©2025 The Seattle Times. Visit seattletimes.com. Distributed by Tribune Content Agency, LLC.

 

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